Challenge
Salon chains needed to digitize operations, guest intake and consistent service experiences across locations.
Retail Ops
PCNails
Salon operations and customer experience product.
- POS
- Ops
- CX
Solution
Zota built a digital product for salon operations, service workflows and customer touchpoints such as AI receptionist.
Outcome
Salons operate more efficiently, respond to guests faster and deliver a more consistent experience across stores.